Support

Estari provides you with several support resources to answer questions about your 2-VU™ computer or the preinstalled software. Refer to these resources in the order they are listed.

1. 2-VU™ Computer User Guide

The 2-VU™ Computer User Guide provides you with information on how to maximize your computer capabilities and solve common problems.

2. Software Manuals and Online Help Files

The software preinstalled on your computer may come with an online manual. These manuals are stored on the hard disk drive as online Help files. You can find the help files from the help menu under the specific software applications. Some software applications may come with a printed manual.

3. Operating System Online Support

Your computer comes preinstalled with Microsoft® Windows®. For operating system support, you can access Microsoft® customer support at: http://support.microsoft.com/directory/.

4. Estari Customer Support

Estari support is available free of charge for 90 days after the original date of purchase. You can call and speak with an Estari Customer Support Representative by calling: 717-233-1518.

5. Technical Support

For Product information, service assistance, resolution of a service problem, or technical assistance, call: 717-233-1518. Charges may apply for technical support, unless and to the extent that free technical support for a limited period is provided in writing as a feature of your 2-VU™. Prior to placing your call, please have available the model and serial number of your 2-VU™, date of purchase, a list of all options installed in your 2-VU™ and a detailed description of the problem.